Payment Policy

Accepted Payment Methods

At Neenwa, we strive to make your shopping experience seamless and secure. We currently accept PayPal and Venmo as payment methods. These options are available at checkout, allowing you to choose the payment solution most convenient for you.

Currency for Transactions

All purchases made through our store are processed in USD. Any displayed prices, charges, or refunds are calculated in United States Dollars.

Secure Payment

Your security is our highest priority. All transactions on our website are protected with SSL encryption, ensuring that sensitive payment details and personal information remain private and fully secured throughout the checkout process.

Shipping Policy Overview

We are pleased to provide reliable shipping within the United States. Orders are typically processed within 1 to 3 business days and delivered within 5 to 10 business days from the date of purchase. For complete details regarding order processing times, delivery windows, and shipping costs, please refer to our Shipping Policy

Return & Refund Policy Overview

If you are not completely satisfied with your order, we accept returns for both defective and non-defective products within 30 days of delivery. Refunds are processed in USD within 10 business days after receipt of returned items, and no restocking fees apply. To learn more about eligibility, return procedures, and exchanges, please review our Return & Refund Policy

Privacy Policy Overview

We value your privacy and are committed to protecting your personal information. All payment data and personal details are handled with the highest level of confidentiality and used solely in accordance with our business operations. For complete details on how we collect, use, and safeguard your data, please consult our Privacy Policy

Google Merchant Center Compliance

Neenwa complies fully with Google Merchant Center policies. We maintain complete transparency in all billing and checkout processes, including clear presentation of prices, applicable terms, shipping costs, and refund eligibility. Our goal is to provide customers with accurate, trustworthy, and compliant shopping experiences.

Contact Information

If you have any questions about these Billing Terms and Conditions, please contact us:

Store Name: Neenwa

Email: info@neenwa.com

Store Address: 1823 Bailey Ave, Chattanooga, TN 37404, United States

Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT-5)